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Tender for ECHO Project Satisfaction Survey Consultancy

Company Details

CARE International
E# offers@care.de

With funding support from the Humanitarian Aid department of the European Commission (ECHO), CARE is implementing an eight-month project, starting from 1st of May to 31st of December 2022, with the proposed intervention that CARE Iraq meets essential GBV response and WASH needs of 46,150 Internally Displaced Persons (IDP) women, men, boys, and girls living in camps and informal settlements in Summer and Zakho Districts, Dohuk Governorate. CARE and its partner, The Lotus Flower, support GBV survivors and those at risk with free and confidential case management and referral to psycho-social and legal services and, if needed, receive cash assistance to access these. Following CARE’s Women Lead in Emergencies approach, women-led committees will train as local GBV focal points, and community staff will train on essential mental health and psycho-social support (MHPSS) skills to ensure sustained GBV response support.

The supply of safe drinking water is critical, and CARE rehabilitates boreholes and water networks in camps and informal settlements to increase access. Water filters were provided to extremely vulnerable households in informal settlements with contaminated supplies if needed. Ensuring local skills for essential and ongoing operation and maintenance work along with regular water quality monitoring will ensure longer-term sustainability. 

With cash and vouchers, latrines of extremely vulnerable households in informal settlements will be constructed which incorporate gender-sensitive, access, and protection concerns. Training of 24 IDPs as plumbers will support the longer-term durability of the water, and sanitation solutions will be provided. Better hygiene and sanitation practices will be promoted through participatory community-led approaches and culturally sensitive and appropriate IEC materials, and 2000 hygiene kits for extremely vulnerable IDP households.

This project will target poor, vulnerable IDP communities in Summer and Zakho, which host the majority of Dohuk’s 155,300 IDPs, including 109,500 in-camp and 45,700 in informal settlements. There are approx. 160 informal IDP settlements and they are often next to host communities. The sites are characterized by tents, abandoned or unfinished buildings, or damaged shelters, and as result, IDPs living there face higher protection violations such as GBV and difficulties in accessing some essential services, including access to sufficient and quality water. 

The overall objective of the project is to improve access to protection and WASH services for vulnerable Internally Displaced Persons (IDPs) living in camps and in Informal Settlements in Dohuk Governorate, Iraq. 

Project results are 1) Increased access to GBV response services through strengthened case management and referral services for vulnerable IDPs living in informal settlements. 2) Increased access to safe, quality water and better sanitation and hygiene facilities in IDP camps and informal settlements. 

Project Location: Chamishko and Essyan camps and informal settlements in Dearborn, Khanki, and Sharya in Duhok Governorate, Iraq.

Required Qualification 
 Advanced degree in relevant field MEAL (statistics, social science) 
 Extensive experience in undertaking studies and assignments, preferably related to WASH and protection research. 
 Previous experience in reviewing gender mainstreaming in project stages (Identification, Design, Implementation, Evaluation / Monitoring). 
 Proven experience in undertaking KAP surveys/satisfaction surveys/project evaluation 
 Solid knowledge and experience in assessing the evidence of benefits for women and changes in gender relations 
 Knowledge of the relevant thematic area in the humanitarian context is required 
 English essential; Arabic skills would be helpful

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